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Heartland Home Health Care Serving West Michigan Named to Top 500 of the 2018 ABILITY HomeCare Elite

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Heartland Home Health Care serving West Michigan announced that it has been named to the Top 500 of the 2018 HomeCare Elite, a recognition of the top-performing home health agencies in the United States. For 13 years, HomeCare Elite has annually identified the top 25 percent of agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare. It is sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.

“I would like to congratulate the team at Heartland Home Health Care and thank them for their commitment to providing consistently high-quality care,” said Christine Lang, senior director for ABILITY Network. “During a time of increasing demands on home health professionals’ time and attention, these caregivers and leaders have demonstrated that they have prioritized their patients and created a solid foundation for serving their communities and partnering with other healthcare providers.”

Shannon Bailey, RN, Administrator, Heartland Home Health Care, credits staff education and effective processes with the agency’s capability to achieve recognition as one of the HomeCare Elite. "Our goal is always to provide timely initiation of care to patients and families and to look at the whole person which in turn provides better outcomes," said Shannon.

“Congratulations to Heartland Home Health Care from all of the staff at DecisionHealth,” said Marci Geipe, product manager at DecisionHealth. “Your leadership and staff have placed a premium on the patient care your agency provides, as showcased by your quality outcome scores. The entire community benefits from the compassion that your staff shows toward your patients, leading to cost savings for the entire healthcare system.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 8,898 agencies considered, 2,223 are recognized on the 2018 HomeCare Elite winners list overall. The entire list of 2018 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website.