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Heartland Hospice Administrator Honored in 40 Under 40

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In Business Magazine of Greater Madison recently announced the 2019 40 under 40 class. The annual program honors 40 of the most successful and civic-minded young professionals under the age of 40 in the Greater Madison, Wisconsin area. This year's young leaders' qualities include exemplary personal and career achievements, problem-solving skills and a persistent “why not me?” attitude reflective in their work and accomplishments.

Heartland Hospice serving South Central Wisconsin's Administrator, Ryan Klaustermeier, is one of the young professionals of the 2019 class. For 13 years, Ryan was a hospice nurse. "To be invited into the sanctity and intimacy of an individual's dying moments and last breaths is a humbling experience," he says.

When he left direct patient care to pursue a leadership role at Heartland Hospice, he shifted the organizational focus to a worker-first mentality without lowering standards of care. "If a hospice agency is too focused on patients only, leadership will lose sight of how that care becomes possible in the first place - the team."

The changes were palpable. Heartland's "would-refer" and "overall satisfaction" scores are well above state averages, and in 2018 Heartland Hospice was recognized as one of the best places to work in Madison.

Ryan and his wife foster children with lifelong medical needs, including twin boys who will soon becomes Klaustermeiers! "When their adoption is complete, it will be my greatest non-work accomplishment."

To see Ryan's interview with News 3 Now, click here.

To read the original article, click here.