ManorCare Health Services – York North and Heartland Hospice serving South Central Pennsylvania worked together to grant their patient’s Heart’s Desire.
Jan has a special connection with the local Northern York County Regional Police Department. What started out as a “concern” visit from the police department grew into a friendship. Jan would visit them each week for conversation and to deliver snacks and her homemade cookies! As Jan’s health declined, the police officers have continued to stay in touch by checking in on her, monitoring her home while she was hospitalized and sending well wishes wherever she was staying.
ManorCare – York North and Heartland Hospice worked together to not only get Jan a room with a window but to coordinate a visit with her friends. Kristen, activities director, and Penny, admissions coordinator, with ManorCare helped Jody, social worker, and Diane, account liaison, with Heartland Hospice set-up a window visit with the police officers and present them with a poster and thank you note from Jan.
Jan was thrilled to see all her police officer friends at her window. You could see her smile beaming through the window as she sat with her son. The police officers also gave her a blanket and a video showing their appreciation for her. This meaningful visit gave Jan peace of mind and both her and her son are very grateful to both ManorCare and Heartland for making this happen.