I just wanted to write to tell you how happy we are with your care for my mother-in-law, Karen. Jen from Heartland Hospice was her hospice nurse. Jen helped guide my family through this process. She helped anticipate our needs and kept my mother-in-law comfortable throughout this process. Our biggest fear was that she would suffer and be in pain in her last days. For my mother-in-law’s last days, Jen was available constantly and helped arrange for the hospice chaplain to be present and pray with our family.
I cannot thank Jen enough for helping us through this difficult time as a family. As an RN myself, I never anticipated how hard this would be to watch my loved one go through this. The caring and compassion expressed from Jen and our nurse aide, Heather, were above and beyond my expectations. If you need a referral, please let me know, as I would be happy to do so.