My husband spoke with you on the phone yesterday about the wonderful care we received from the Heartland team, in particular Ashley. Ashley helped me so much during this difficult time. She was professional, yet extremely compassionate, not always an easy task. During my mom's decline, there were many times I just needed someone to listen. Ashley was there. At other times, I needed to cry. Ashley was there. Since I had never been through this process, the death of a loved one, I had many questions. Ashley answered every question with the utmost of caring and also in an extremely knowledgeable manner. This was so important to me. I was scared, and Ashley sensed that and was able to reassure me during this fearful time.
I am doing quite well emotionally, and I truly believe that Ashley's dedication to my situation helped ease my heavy heart. I feel able to move forward, always remembering the happy times I had with my mom, Joan. Thank you to Ashley and the entire Heartland team.