I am a patient of ManorCare Health Services Waterloo because of a bad accident. I needed to fill out a lot of paperwork for disability, and Carol, payroll clerk, stepped in to assist. I can’t believe how helpful she was. I credit Michele, LPN, with saving my life. She saw me unresponsive in my chair and called 911. I woke up in a hospital and was told that if I had not been found within another 10 minutes, I would not have survived. Melissa in activities is so sweet and helpful. I enjoy teasing her. She has a wonderful sense of humor. The Administrator, Leann, could not be more helpful. She leads a great team.
I haven’t been very lucky in life, but I am blessed to be with the right people at ManorCare.